And I received a full grant scholarship to join the research group Microenergy Systems and currently finish my PhD thesis on how to implement service design in the Global South.
I uncover people’s needs aspirations and behavior and investigate and visualize how they experience products or services. I plan, conduct and synthesize qualitative research, map pain points and opportunities. Together, we ideate and test new concepts and ultimately build a sustainable solution around it.
New (business) concepts need to be validated before launching. We define critical assumptions, formulate hypotheses and carry out low-budget experiments so that you focus on what is most important.
I can also support you with agile practices like project planning and communication in flat hierarchies or I facilitate teambuilding, design sprints and retrospectives.
I am an advocate for learner-centered education. I love to design and facilitate creative learning spaces, in which playfulness, psychological safety and connection are as important as the content.
Too many buzzwords? I also cringed when squeezing my competences in the offer above. So I decided to write some case studies that detail what these overworked phrases mean to me.
How might we improve (broken) touchpoints between Mobisol and its customers from interest till end-of-use?
Lean & Agile
How might we validate the business idea of a promising spin-off from academia within three months?
How might the Femtec Innovation Labturn into an empowering project for stipends and case contributors alike?
If you are interested in an extended project portfolio, get in touch.
I deliver my work in writing, talking, consulting or coaching. Recent outputs are a book chapter for This is service design doing, getting scientists from Helmholtz AI excited about entrepreneurship and co-creating Wikimedia’s UNLOCK Accelerator.
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