And I received a full grant scholarship to join the research group Microenergy Systems and currently finish my PhD thesis on how to implement service design in the Global South.
Areas of Expertise
I uncover people’s needs aspirations and behavior and investigate and visualize how they experience products or services. I plan, conduct and synthesize qualitative research, map pain points and gaps. I translate key insights into opportunities, create and test alternative approaches and help detail requirements and build a business strategy around it.
Lean & Agile
New (business) concepts need to be validated before launching. I help define critical assumptions, formulate hypotheses and carry out low-budget experiments so that you focus on what matters and not what feels comfortable.
Agile and lean often go hand-in-hand. I can support you on topics like decision-making and communication in flat hierarchies or I plan & execute team-building events, design sprints and retrospectives.
I am an advocate for learner-centered education. I love to design and facilitate creative learning spaces, in which playfulness, psychological safety and connection are as important as the content.
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