Outputs

Writing

• Book chapter on how to use prototyping and reframing in service design This is service design doing 2018
• Book chapter on how we used lean & agile approaches to develop Mobisol’s business model for Decentralized Energy – a global game changer 2020
• Article about three tactics to help root service design in an engineering-driven organisation Touchpoint Journal 2015

• Artikel mit konkreten Hinweisen um das Beste aus virtuellen Meetings herauszuholen bpb 2021
• Article on how to make virtual meetings more engaging for UNLOCK 2021
• Visual poesy for romka magazine 2015
• Research article on how to design for multilingual user groups Human Factors in Computing Systems 2014
• Research article on issues of microfinance in the off-grid energy sector UMM Thematic Paper 2013
• Academic paper summarizing my field research on bad-quality solar installations in Tanzania MPDES Conference 2011

Talks

• How we used service design at Mobisol Service Experience Camp 2015

• Why and how to become an entrepreneur in science for Helmholtz AI 2022
• Mindful and ethical product design in the context of Global South Discover Complexity 2021
• The difference between agency-driven and in-house service design Designing the Organisation 2019

Interviews

• About the interplay of service design and business strategy for The Future of Service Design 2020
• About threats and opportunities of entrepreneurship and decentralized approaches in the energy sector for the ESMT podcast Campus 10178 2020
• Über Mobisols Geschäftsmodell und warum Probleme nicht immer mit Technologie gelöst werden sollten für Germanwatch 2018
• About the adoption of service design in the Global South for 5by5 2017

• Über die erste Zeit des Gründens für LaunchX 2022
• Über die Relevanz von Diversity im Design Thinking für Volkswagen 2017
• About Mobisol’s Design Thinking genesis for This is Design Thinking 2015

Consulting / Coaching

• Project coach for Femtec’s 4-month careerbuilding program Innovation Lab 2020 – today
• Advisor on remote cocreation Forum Open Education 2020-2021
• Consultant on user & market research, design, prototype & validation for wikimedia’s unlock accelerator 2019-2021
• Instructor for the topics Uncovering bias and Ethical Ideation for unlock cohort and Köln International School of Design 2021

• Coach project strategy & team development with Follow the Vote 2021
• Designer and Facilitator of a 6-week Design Sprint titled “Diversity im Unternehmen” gsub 2021
• Trained coordinators of the EU program EIP-Agri how to run effective team retrospectives 2022
• Facilitator of our discover-complexity workshop format with a team of SPACE 10 2021
• Mentor Helmholtz Field Study Fellowships with Crop Insurance & VSF Loop
• Facilitator of yearly strategy conventions at Bündnis Freie Bildung, Conpolicy and gsub.
• Design Thinking coach at HPI Academy for numerous executive workshops 2012-2022
• Moderation Ideenkonferenz der TU Berlin Dialog-Platform 2018 & 2020
• Advisor open-source-based product-service bundles and business models opin.me 2017
• Advisor fair & sustainable business models in the art sector flaneur magazine 2017
• Instructor Using Design Thinking to uncover a problem that is worth solving YouLead Summit 2017
• Plus a few hidden behind non-disclosure agreements