Giving a talk about in-house service design

Last month, the design consultancy Playframe invited me to shed some light on in-house service design at their regular meet-up Designing the Organization.

It was a great opportunity to share insights from 7 years at Mobisol and gather feedback on the framework I’ve developed for my PhD. And: There was a graphic recirder documenting my talk – #lifegoal!

If you missed the meet-up, you can find my slides here:

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