the blog.

Giving a talk about in-house service design

Last month, the design consultancy Playframe invited me to shed some light on in-house service design at their regular meet-up Designing the Organization. It was a great opportunity to share insights from 7 years at Mobisol and gather feedback on the framework I’ve developed for my PhD. And: There was a graphic recirder documenting my…

Read More

New website!

Still a work in progress, but hopefully nicer to the eye than my outdated old website. Stay tuned!

Deutscher Artikel über meine Zusammenarbeit mit Kiron & VW

Ende letzten Jahres organisierte ich einen 2-tägigen Design Thinking Workshop für eine Gruppe von 25 Studenten, die hälftig von der Kiron Universität und der TU Berlin kamen. Es machte mir sehr viel Freude, mit diesem interdisziplinären, multi-kulturellen Mix aus jungen Leuten an zukünftigen Mobilitätskonzepten zu feilen! VW finanzierte das Ganze und hat nun eine schöne…

Read More

Interview on Service Design in the Global South

Thomas & Twisha are two service designers who created a great interview concept called 5by5: For a given topic, they develop five questions and invite five experts to answer them. I got interviewed by them on the topic of service design in the Global South. Among other topics, we talked about drivers for the adoption of…

Read More

Coaching, coaching, coaching

My summer so far has been really busy, coaching in two summerschools in a row! However, my learning curve at both the “Climate-KIC Journey” and eit digital’s school on “Citizen Participation and City Governance” was incredible, from team dynamics, to sustainable business modeling, climate impact evaluation or community participation. And I got truly inspired by…

Read More

The sdn German Chapter is back!

The Service Design Network is an international network of organizations & businesses working in and developing the Service Design domain. While a yearly global conference and an online platform form the basis for the network, community members stay in touch through local chapters that stretch from San Francisco to Beijing. For some reason, the German chapter…

Read More